Patient Information

Patient Billing

For your convenience we accept Visa, MasterCard, Discover and CareCredit. We deliver the finest care at the most reasonable cost to our patients. Therefore, payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at 925-735-8707. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan but that must be done prior to the actual procedure.

Insurance Information

At Canyon Lakes Oral and Maxillofacial Surgery we make every effort to provide you with the finest surgical care and the most convenient financial options. To accomplish this, we work hand in hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at 925-735-8707. Please bring your insurance information with you to the consultation appointment so that we can expedite reimbursement.

Scheduling

Office Hours

Monday through Friday 8:00 - 5:00pm
Wednesday 9:00 - 3:00pm

We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.

We try our best to stay on schedule to minimize your waiting. Due to the fact that Canyon Lakes Oral and Maxillofacial Surgery provides surgical services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.

Please call (925) 735-8707 or email frontdesk@canyonlakesoms.com with any questions or to schedule an appointment.

 

Hours

  • Monday, Tuesday, Thursday, Friday 8:00 a.m. to 5:00 p.m.
  • Wednesday 9:00 a.m. to 3:00 p.m.

Office phone: (925) 735-8707

Fax number: (925) 735-6048

email:
frontdesk@canyonlakesoms.com
drkylevanbrocklin
@canyonlakesoms.com